RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
Shree Ram Home Decore
Attn: Returns
RMA #
Plot no 10,11 Hari ichha industries Udhna main road
Nr Udhna bus stand
SURAT, Gujarat 394210
India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
- Items Under the Category of Mattress
- Items Under the Category of Blinds
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
- You can raise a request to return your items with these simple steps
- Open Website
- Log into your account
- Click on ‘Apply for Return’ at the end of page
- Click on ‘Return’ against the item you wish to return
- Fill in the details and submit a return request
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+91-9723997231